All in all, leasing my new vehicle was an excellent experience.
Previously I had no issues but my last experienced has changed my mind. Purchased a certified use car with an issue with the bumper that they were going to get fixed. Well 3 months later, my salesperson doesn't return calls nor emails; and my bumper still not fixed.
Great to deal with. Service and sales are excellent. I have been coming here for service for 4 years and they are great. No problems, they are always up front and honest about what that are doing.
The best buying experience I ever had..service was superb..prices were unbelievable and I paid less than I i thought..i didn't haggle or play "the game". The Sales Manager Khalid and our salesman Majed were probably my the 2 best guys u will ever meet. I WOULD HIGHLY RECOMMEND THIS DEALERSHIP. They are also very courteous and law enforcement friendly..
We could not be happier with our new Infinity Q50, the staff is super professional, friendly and courteous, they make you feel like family. We were especially pleased with our salesmen Mr. Guzman and Mr. Salem. Their attention to our needs and details were amazing. People like this make the experience of purchasing a car a unique, exciting, and unforgettable moment in life. We will be recommending this dealership to all of our family, friends and beyond! We look forward to many more years of friendship with this dealership!
I also dealt with Ty Caldwell in Finance whose name is not listed. I opted into buying the package that included tire and wheel insurance, etc. He was very articulate and patient in explaining the package to me.
"DREAM COME TRUE!!!!"
I leased my 2015 Infinit 50S from Ramsey and returned it on Friday, Dec 15, 2017 in order to pick up my 2018 Infiniti 50S with all the options. What a delight to deal with Willie. He is the consummate professional. From the minute I walked in near the end of November and told him exactly what I wanted, he addressed all my requirements. He located the car in MA and promised it to me Dec 14 or 15. When he was advised that the transport vehicle's transmission broke and the car couldn't be delivered in the time frame promised, Willie went to MA and drove my car back ALL in the same day. I've been buying and leasing cars for more than 50 years and I've NEVER had treatment like this. The car is a dream to drive and with Willie providing the utmost customer service, it's a WIN-WIN combination.
UPDATE: This is in the process of being addressed and my review has been adjusted accordingly. Again I never had any issue up until this point but it's being address. Thanks all is well again
I checked quality of work since I had my previous car serviced here.
Ramsey Infiniti is a US Car Dealer based in Ramsey, New Jersey. Ramsey Infiniti is located at 535 Route 17 S, Ramsey, NJ 07446, USA.
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